Contact and Grievance Officer

Talk to us

We answer 10am -6pm.

For complaints about content or your personal data, write to the addresses below so there’s a record.

Grievance Officer

Appointed under the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021. Include a link to the post or profile and what the problem is. We acknowledge complaints within 24 hours and resolve them within 7 days. A request to remove unlawful content is acted on within 36 hours, and a complaint about content showing you nude, in a sexual act or impersonated in such content within 2 hours. If you’re not satisfied with the outcome, you can appeal to the Grievance Appellate Committee within 30 days.